“Two years and the printer will not print black ink.“On my 2nd nearly new official HP Black ink cartridge the printer stopped printing in Black.”.“My black ink just stopped working all together.”.Here are a handful of quotes from the Amazon reviews: Not only does this HP printer have one of the lowest set of customer reviews I’ve ever seen on any product (yes, that’s 1.4 stars total and 78% 1 star reviews), the black ink issue seems second only to how badly it sucks through ink. And it’s well documented in the Amazon reviews for this product. I found several posts in their customer/product message boards. Though I have no evidence for it, I suspect HP set up a kill switch on the black cartridge upon reception of any ink cartridges except “genuine HP ink” cartridges.Įither that – or it’s a major firmware failure.Įither way, HP knows about it. Not Printing Black Ink: “Apparently This Is A Thing” Again, printing in black only produces empty sheets. NOTE: The letters and boxes have a slight 3D look to them – made of the mix of colors, rather than properly printed with black ink. Notice that the cyan, magenta, and yellow all look fine – printing all 3 shades without any striping or streaking. When we tried to print plain text documents (black text only), the sheets shot out empty this Diagnostic sheet made clear why. The Print Quality Diagnostic (below) sheets made clear what the problem was. A little Google search produced these step-by-step instructions from HP. Printed text and images still looked bad. We paid the $17 difference between the “genuine” and non-sanctioned cartridges, took the new ink home, and installed the cartridges. When Our HP Printer Stopped Printing Black Ink I only wish she’d been on duty when we made the initial decision. Now I’m paraphrasing here, but the shift manager at Office Max/Office Depot told us (approximately): Significant issue: The first 10 pages we printed looked awful, so we took them back to exchange them for Genuine Factory-Sealed HP Brand Ink Cartridges.Īfter a little back and forth, the office store employees agreed to give us store credit for their house brand cartridges. “They have to scare us to protect sales against less expensive competitors,” I told myself. Minor issue: the printer immediately let us know that danger was imminent impure, tainted, off-brand cartridges were detected. And they sell it side by side against “genuine HP” cartridges at about a 15% markdown. Office Max/Office Depot (yes, they’re the same company) takes spent HP ink cartridges and fills them up with their own ink. With a little more focus on the household budget, I decided to give some less expensive, house brand ink a try.
On the regular, we’d buy and drop in another set of Genuine Factory-Sealed HP Brand Cartridges. Our PhotoSmart 6525 dutifully (if expensively) handled all the basic chores we assigned it. Text and images for the science fair project. Proof of insurance for the car’s glovebox. It sucked down a fat lot of “ high yield” ink, but it worked well enough. Yes, this printer worked fine for two or three years. The printer stopped printing black ink.I tried to save 15% by buying Office Max / Office Depot ink.We exclusively used “genuine HP ink,” until ….It required A LOT of new ink cartridges.We bought it at Costco a few years ago.This is the story of an otherwise functional HP PhotoSmart 6525 All-In-One Inkjet Printer that stopped printing black ink and, as a consequence, faces the fate of dismantling and (hopefully) reuse.īefore Our HP Printer Stopped Printing Black Ink
HP PHOTOSMART 7525 PRINTING PROBLEMS FULL
That’s the full and complete extent of the good news.
HP PHOTOSMART 7525 PRINTING PROBLEMS FREE
Any day now, we should receive a free shipping label from HP to send our useless printer to one of their recycling centers.
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